Term Conditions

Welcome to https://renukascloudkitchen.com/ ("Website"), operated by Renuka's Cloud Kitchen. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using this site.

General Information

• This website provides access to our products including snacks, pickles, sweets, and catering services.

• The terms "we", "us", and "our" refer to Renuka’s Cloud Kitchen.

• The terms "you" and "your" refer to users, customers, or viewers of this website.

Eligibility

By using our website, you represent that you are:

• At least 18 years old

• Legally capable of entering into a binding contract

• Using the site for lawful purposes only

Product Information & Availability

• All products and services are subject to availability.

• Product images shown are for illustrative purposes and may vary slightly in appearance or packaging.

• We reserve the right to modify or discontinue products or services at any time without prior notice.

Orders & Payments

• Orders are confirmed only after successful payment.

• Payments can be made via the secure payment gateways available on the website.

• Renuka’s Cloud Kitchen reserves the right to cancel or refuse any order for any reason, including but not limited to product unavailability, pricing error, or suspected fraud.

Delivery & Shipping

• We strive to deliver orders within the specified timeframes. However, delivery times are approximate and may vary due to unforeseen circumstances.

• It is your responsibility to ensure the delivery address is correct. We are not responsible for failed deliveries due to incorrect or incomplete address details.

Cancellation & Refunds

• Standard items (snacks, pickles, sweets) can be canceled within 1 hour of order placement.

• Custom or bulk catering orders must be canceled at least 24 hours in advance.

• Refunds, where applicable, will be processed within 5–7 business days to the original mode of payment.

Intellectual Property

• All content on this website including text, images, logos, and product descriptions is the property of Renuka's Cloud Kitchen and is protected by applicable intellectual property laws.

• You may not reproduce, distribute, or exploit any content from this website without written permission.

User Conduct

You agree not to:

• Use the website for any unlawful purpose

• Interfere with the website's operation or security

• Post or transmit false or misleading information

• Attempt to gain unauthorized access to the website or its systems

Limitation of Liability

We shall not be liable for any:

• Indirect, incidental, or consequential damages

• Loss of profits, data, or business due to use or inability to use the website

• Delays or interruptions beyond our control

Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting. Continued use of the website after changes constitutes your acceptance of the new terms.

Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India, with exclusive jurisdiction in Hyderabad, Telangana courts.

Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact:

Renuka’s Cloud Kitchen
+91-8897194823